Responsible gambling

Responsible Gaming at Hard Rock Vancouver

Hard Rock Vancouver is committed to providing a safe and enjoyable gaming environment for all our patrons. We take responsible gaming seriously and strive to provide the tools, resources, and support needed to help prevent problem gaming.

Recognizing Problem Gaming

Problem gaming can be a serious issue that affects not only individuals but also their loved ones. It's essential to recognize the signs of problem gaming and seek help if you or someone you know is experiencing difficulties.

• Binge gaming: Spending more time than intended on games
• Tolerance increase: Needing to play with increasing amounts to feel satisfied
• Withdrawal symptoms: Feeling anxious, irritable, or restless when unable to play

Tools and Resources

Hard Rock Vancouver offers a variety of tools and resources to help you make informed decisions about your gaming habits:

1. Voluntary Self-Exclusion (VSE): If you feel that you need to take a break from gaming, we can exclude you for set periods.
2. Deposit Limits: Set daily or monthly deposit limits to control the amount of money spent on games
3. Session Time Reminders: Receive reminders to take breaks and pace your play
4. Loss Limits: Set limits on losses to help prevent overspending

Support Organizations

We understand that problem gaming can have a profound impact on individuals, their families, and communities. That's why we're committed to providing access to responsible gaming resources:

• British Columbia Problem Gambling Help Line
• BC Responsible & Problem Gaming Council
• GameSense Program